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SHIPPING POLICY

UK Delivery

I aim to dispatch in stock items in 3-5 working days. For made to order items,

please allow up to 28 days for your order to be dispatched.

 

Lavender Bags

Sent by Royal Mail 2nd Class Post

 

Cushion Covers

Sent by Royal Mail Tracked 48 Hour Service

Cushions Including a Feather Pad

Sent by Parcelforce 48 Hour Service

 

For larger items or bespoke items, delivery will be calculated and detailed on your quotation.

RETURN & EXCHANGE POLICY

I hope you will be delighted with your purchase, however should you wish to return an item please contact me on rachel@dovegrey.co.uk within seven days of receipt of your order.  Refunds may only be made for items returned unused, undamaged and in saleable condition.  Delivery charges will not  be refunded and you will be responsible for the return postage costs.

 

Bespoke items are non-refundable.

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